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Working out the problem or what job they are trying to get done |
Discovering available products or services to solve their problem |
Comparing, narrowing down and considering the available options |
Making a final purchase decision and referring and recommending |
In order for sales and marketing to ensure the best customer experience possible, it is essential to formally and comprehensively develop Buyer Persona(s) and respective Buyer Journey(s) to each Buyer Persona.
Nurturing LeadsOur Inbound Marketing guide explains precisely how to guide your prospective customers through the buyer’s journey and ultimately funnel them through to sales.
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Managing LeadsOur Lead Management guide explains precisely how to manage your prospective customers within the buyer’s journey and how to move them from Marketing to sales.
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