CRM System Features and Functionality? [Part3]
This blog series explores the world of CRM, Customer Relationship Management.
Now that you understand what is a CRM system and why you would need one, and who uses and needs a CRM system and the right time for a CRM system, we next look at the type of tools and features a CRM system can include. This will help grow your relationship with your customers enabling you to use a digital approach.